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We Are Here to Help | Our Customer Service Team | How to Contact Us | Join the Conversation | Send a Message
We Are Here to Help
We'd love to hear from you. Your feedback and questions are always welcome — Scarlett & Jo is your brand, and we are here to serve you. Whether you need styling advice, help finding the perfect dress in US sizes 8–28, or assistance with an order, our dedicated customer service team is ready to help.
Before getting in touch, please check our FAQs, Delivery Information, or Returns Policy, as your question may have already been answered.
Our Customer Service Team
Our customer service team is based in the United Kingdom and proudly serves all Scarlett & Jo customers worldwide, including our US customers. We reply to all emails during UK office hours — Monday to Friday, 9:00am–5:00pm GMT/BST.
You can email us at any time, and we aim to respond to all messages within 24 hours. During busy periods, weekends, and UK public holidays, please allow up to 48 hours for a response. As our team is based in the UK, please bear in mind the time difference when planning your enquiry — a message sent in the US evening will be picked up first thing the following UK morning.
The current time in the United Kingdom is
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How to Contact Us
Email: info@scarlettandjo.com Phone: +44 7480 405 554
For press enquiries, wholesale opportunities, and all other correspondence, please email info@scarlettandjo.com.
Join the Conversation
We love seeing how you style your Scarlett & Jo dresses! Connect with us on social media to share your photos, join our community, and stay updated on our latest arrivals. Remember to tag @scarlettandjo and use #scarlettandjo.
Send Us a Message
If you are in a hurry, please fill in the contact form below and we will get back to you as soon as possible.
Last Updated: 02.07.2026