Scarlett & Jo Delivery Information | UK & International Shipping
We want your order to reach you quickly and safely. We dispatch orders Monday to Friday, offering standard and next-day delivery options across the UK, plus fast international shipping via DPD and DHL Express.
On this page: The Quick Answer | UK Delivery | International Delivery | Customs Duties | FAQs | Need Help?
The Quick Answer
| UK Standard Delivery | £5.95 — or free for VIP Members |
| UK Next Day Delivery | Available (order before 2:00pm Friday for Monday delivery) |
| Dispatch Days | Monday to Friday only |
| Order Cut-off Time | 2:00pm (Orders placed after 2:00pm Friday are dispatched Monday) |
| International Shipping | Available worldwide via DPD and DHL Express |
UK Delivery Options
Standard Royal Mail 48 Hour Delivery — £5.95
Standard delivery is handled by Royal Mail. Once you receive your shipping notification, your order will typically be delivered between 2 and 3 working days (subject to Royal Mail service). This service covers the whole of the UK, including the Scottish Highlands and Islands.
Free standard delivery is included with Scarlett & Jo VIP Membership. VIP Members also enjoy exclusive discounts and early access to new collections.
Next Day Delivery
Next Day Delivery is available on the next working day. Please note the following dispatch cut-offs:
- Orders placed before 2:00pm on Friday should arrive on Monday, subject to carrier service.
- Orders placed after 2:00pm on Friday will be dispatched on Monday and are expected to arrive on Tuesday.
Saturday Delivery
If you require a Saturday delivery, this is available at an extra cost for UK customers only. Please email info@scarlettandjo.com to arrange this service.
Customs Duties & Taxes
Please note that orders delivered outside the UK may be subject to customs duties, taxes, and carrier handling fees, depending on the destination country's import thresholds and the value of your order. Your carrier will usually contact you before delivery to advise the total amount payable. These charges must be paid directly to the carrier, and your parcel will not be released until payment has been received. Any such charges are the responsibility of the buyer and are not covered by Scarlett & Jo.
International Delivery
Europe
Standard delivery across Europe typically takes between 3 and 6 working days. Express delivery is usually by the end of the next working day or before 12:00, depending on the service selected.
- Germany, Netherlands, Belgium, France, Ireland, Luxembourg, Austria, Denmark: Standard via DPD - £17.50
- Italy, Portugal, Spain, Sweden: Standard via DPD - £18.50
- Finland: Standard via DPD - £25.00
- Hungary, Latvia, Lithuania, Czech Republic: Standard via DPD - £15.00 | DHL Express - £20.00
- Estonia, Romania, Slovakia, Slovenia: Standard via DPD - £25.50 | DHL Express - £30.00
- Bulgaria, Cyprus, Greece, Malta: Standard via DHL - £30.50
- Croatia: Standard via DPD - £26.50
- Poland: Standard via DPD - £13.50 | DHL Express - £30.00
- Iceland, Norway, Switzerland: Standard via DHL - £28.50 | DHL Express - £30.00
Rest of the World
Standard delivery is typically between 2 and 3 working days. Express delivery is before 9:00 on the next possible working day.
- Israel: Standard via DHL - £30.00 | DHL Express - £40.00
- USA: Standard via DHL - £25.00
- Canada: Standard via DHL - £35.00 | DHL before 9:00 - £50.00
- Australia, China, Hong Kong, India, Japan, New Zealand, Philippines, Qatar, Singapore, South Africa, Taiwan, UAE: Standard via DHL - £35.00 | DHL before 9:00 - £40.00
- Brazil, Chile, Egypt, Ghana, Lebanon, Nigeria: Standard via DHL - £35.00 | DHL before 9:00 - £50.00
If you don't see your country on this list, please email us at info@scarlettandjo.com and we will do whatever it takes for you to be able to make and receive an order.
Frequently Asked Questions
How much is UK Standard Delivery and how long does it take?
Standard UK Delivery costs £5.95 and is delivered by Royal Mail 48 Hour service. It typically takes between 2 and 3 working days upon receiving your shipping notification.
Can I get free delivery?
Yes. Free standard UK delivery is included with Scarlett & Jo VIP Membership. VIP Members receive free UK delivery on every order, along with exclusive member discounts and early access to new arrivals.
Do you offer Next Day Delivery in the UK?
Yes, Next Day Delivery is available. Orders placed before 2:00pm on Friday should arrive on Monday. Orders placed after 2:00pm on Friday will be dispatched on Monday and are expected to arrive on Tuesday.
Can I get a Saturday delivery?
Yes, Saturday delivery is available at an extra cost for UK addresses. Please email info@scarlettandjo.com to arrange this service.
Do you deliver to the Scottish Highlands and Islands?
Yes, our standard UK delivery options include delivery to the Scottish Highlands and Islands.
Do you ship internationally?
Yes, we ship to many international destinations including Europe, USA, Canada, Australia, and more using DPD and DHL Express. If your country is not listed at checkout, please email us.
Will I have to pay customs duties on international orders?
Orders delivered outside the UK may be subject to customs duties, taxes, and carrier handling fees depending on the destination country's import thresholds. These charges must be paid directly to the carrier and are the responsibility of the buyer.
Need More Help?
Last Updated: 27.06.2026