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Scarlett & Jo is committed to making our website accessible and inclusive for all customers, including individuals with disabilities. We strive to comply with recognised accessibility standards and continuously work to improve the usability and accessibility of our website.
On this page: Our Commitment | Standards | Ongoing Efforts | Contact Us | Related Policies
We believe that everyone deserves equal access to our products, services, and information. Scarlett & Jo is committed to ensuring that our website is accessible to people with a wide range of abilities, including those who use assistive technologies such as screen readers, voice recognition software, or keyboard-only navigation.
We welcome feedback from all customers and take accessibility-related concerns seriously. If you encounter a barrier on our website, we want to hear from you.
We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are internationally recognised standards for web accessibility. These guidelines are developed by the World Wide Web Consortium (W3C) and cover a wide range of recommendations for making web content more accessible.
We also aim to meet the requirements of the Americans with Disabilities Act (ADA) as they apply to websites and online services.
Our ongoing accessibility efforts include:
We recognise that accessibility is an ongoing process and are committed to continuous improvement.
If you experience difficulty accessing any part of our website, require assistance placing an order, or have suggestions for improving accessibility, please contact us:
Please include the following in your message:
We will make reasonable efforts to provide the information, item, or service you seek through an accessible method and will respond promptly to all accessibility-related enquiries.
Last Updated: 06.30.2026