We know we have the most loyal customers on the planet, we know there is a reason for that beyond making you feel amazing, we like to go above and beyond for our people.
When a mix up last week in the warehouse meant that the dress Gemma ordered for a girls night out was sent in the wrong colour, she called us for help.
When we checked we actually had no more of the sweetheart 2in1 dresses in stock in Gemma’s size, so our in-house team of seamstresses set to work making a 28 into a 26… except we missed the deadline for the last post!
Our lovely Jessica stepped in to deliver to Margate on time as we promised to do.
Gemma Wore it on her night out- and doesn’t she look bewitching!
"This beautiful dress was hand delivered to Margate for me as the wrong dress was sent by mistake. I cannot thank S&J more for their exceptional customer service and I will continue to recommend you to all my curvy friends and family. The dress is stunning! So flattering, colourful and I had so many compliments on it. I love it and all my other amazing S&J dresses! I’d highly recommend you get the VIP membership as well girls, I’ve already got my monies back in savings on my purchases, it’s well worth it. Thanks again S&J I love you! X"